Spoke Dispatch: Dispatchers
Chaos-free delivery for dispatchers
Create efficient, on-time delivery operations without endless calls, confusion, or stress.
- 98%+ delivery success rate
- 3 hrs per day saved on operations tasks
- 50% reduction in delivery time
24 Pearl Street
San Francisco, CA 94103
In progress
Delivered
Today
John is delivering other packages…
Delivered to recipient
Accepted by B Alberts
Route started
Priority set to First
Loaded into vehicle
Yesterday
Stop allocated to John D.
POD set to Enabled
Time window set to 10:00–12:00
Stop assigned to Wed Mar 18 Route
Stop created via spreadsheet
The problem
Dispatch shouldn’t feel like firefighting.
Slow, manual planning
Reviewing manifests, editing spreadsheets, and fixing address errors... then one mistake sets you back.
Constant problem-solving
Handling driver calls, updating clients, and feeling like you can never get ahead of issues.
Chasing down updates
Tracking down PODs, explaining missed stops, and never finishing the day satisfied.
The solution
Same deliveries. Fewer problems. Better results.
Start the day faster with routes you trust
Import your stops in seconds, automatically generate efficient routes, and assign drivers to delivery zones.
Give drivers everything they need, without the calls
Detect address errors on upload. Scan barcodes to confirm the correct package and address. Add delivery notes to each stop.
Stay in control while routes are live
Track driver progress in real time. See accurate ETAs and delays as they happen. Reassign or change stops mid-route.
Close the day cleanly without any stress
Get full POD details (photos, timestamps, GPS). See missed stops clearly and roll them forward. Finish reporting without manual follow-ups.
Smooth delivery for the entire operation
Drivers
Get drivers the best route-planner app on the market to keep them on track, update their status as they go, and finish their day faster.
See driver app
Recipients
See accurate ETAs, a simple tracking page, and SMS delivery updates to help avoid missed deliveries and ensure happy customers.
See recipient view
Clients
Give clients a web portal where they can upload orders, track progress, and review history without filling your inbox.
See client portal
> “Our operations team consists of just 9 people, but we achieve double the output of larger businesses. Using Spoke, we have saved time on route planning, which means we can put more focus on operations and customer service.”
Lorant Bartus
Head of Logistics, CarryAll
> “We went from 50 to 500 orders a day. Frankly it would've been disastrous if we hadn't found Spoke.”
Paul LeBlanc
Founder, KW Delivery