Spoke Dispatch: Enhance your delivery operations
Enhance your delivery operations
Take productivity to the next level with granular performance reporting and time-saving automation
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reduction in operational costs
23456789012345678906789012345678901234% increase in successful attempts
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per week saved planning routes
“On the day we agreed the FedEx contract, I was looking for apps to help my team manage the high-volume routes. Frankly, it would've been disastrous if I hadn’t found Spoke.”
Paul LeBlanc • Owner of KW Delivery • Canada
Manage your team effectively
Activity spikes require flexible teams. With Spoke Dispatch, you can add, pause, remove, or reallocate unlimited drivers to scale your workforce with ease.
Driver
Driver
Driver
Dispatcher
Driver
Driver
Depot manager
Recruit and retain drivers. Onboard new drivers easily and keep your existing team running smoothly with Spoke’s universally loved driver app.
Harness driver know-how. Assign your drivers to delivery zones they are familiar with to increase efficiency and capitalize on their local knowledge.
Batch import stops
An array of stops
to import in batch
address*
object
Address of the stop
recipient
object or null
Recipient information
allowedDrivers
Array of any or null <= 100
Driver IDs that are allowed to be assigned to this stop
activity
string or null
Enum: "delivery" "pickup"
Activity type
optimizationOrder
string or null
Enum: "first" "last" "default"
The preferred order
Request sample
{
"address": {
"addressName": "string",
"city": "string",
"state": "string",
"country": "string",
"latitude": -90,
"longitude": -180
},
"recipient": {..},
"allowedDrivers": [..],
"activity": "delivery",
"optimizationOrder": "first",
"packageCount": 1,
"notes": "string"
}
Response sample
{
"success": [..],
"failed": [..]
}
Unlock efficiency with automation
Integrate with our API. Automate every stage of delivery, from data to doorstep. Sync your tech stack with Spoke and slash the time spent on manual tasks.
Activate Zapier events. Create low-code connections to trigger events in Spoke Dispatch.
Connect with Shopify. Link your store to import orders, update deliveries, and create routes.
Monitor key metrics over time
Focus on the numbers that matter. Track driver, delivery, and operational efficiency data. Spot issues early and improve performance.
Feb 23
Feb 24
Feb 25
Feb 26
Feb 27
Feb 28
Mar 1
Mar 2
Delivery attempts
Total
1034
Successful
559
Reduce failed delivery rates. Track driver, delivery, and operational efficiency data. Spot issues early and improve performance.
Keep an eye on expenses. Set and track your custom cost per delivery over time to help maintain healthy margins.
Avoid late deliveries. Keep ETAs accurate by reviewing the percentage of late stops and the average length of stay.
Assess driver performance at a glance. Examine individual driver statistics to identify top performers and motivate struggling team members.
Empowering couriers to expand their operations
We’ve grown very fast. Going from delivering in one to four states in just eight months. Spoke has helped us with this, it has made it a lot easier.
Estefania & Miguel • Owners at EM Logistics • Mexico