Spoke Dispatch: Last Mile Management

Last mile management for modern couriers

Meet your new dispatcher dashboard, driver app, client portal and delivery tracker. All in one.

“Spoke has saved us so much time and enables us to provide a very professional delivery notification service.”
Jim • Company Owner • UK

“Top-tier software. Scheduling, coordinating, and distributing routes in over 400 locations would not have been possible without Spoke.”
Tony • Environmental Services • USA

“We love Spoke. An intuitive app for our drivers is crucial when making sure that deliveries are handled correctly.”
Sagar Bhat • Shoot Delivery • Canada

A complete solution for last mile management

Clients

Clients or retailers upload their orders and track delivery progress using Spoke Connect

Dispatchers

Dispatchers optimize routes for drivers in just one click using the Dispatcher Dashboard

Drivers

Navigate, deliver efficiently, and collect Proof of Delivery using the Spoke Driver App

Recipients

Track their orders, add helpful notes, and can contact Clients directly using the Tracking Page

Get fast and reliable delivery routes

Plan, customize, and optimize your delivery routes. Sync with your clients and drivers in real time.
More on route planning

Route optimization

Create routes that work well for your business and your drivers in just one click

Spoke Connect

Invite clients and retailers to upload orders directly into your account

Driver app

Sync with drivers in real time with the best driver app on the market

Delivery zones

Create delivery zones to ensure routes reflect your drivers' designated areas

Customization

Apply custom settings for depots, routes, stops, and drivers

Monitor live activity and resolve issues

Track live activity and manage your team in one place. Use live feedback to increase successful stops.
More on managing routes

Live tracking

Track your drivers in real time and avoid surprises with dynamic ETAs

Proof of delivery

Scan package barcodes, capture delivery photos, and collect signatures

Permissions and controls

Define how drivers and other members of your organization can manage stops, routes and depots

Build a brilliant recipient experience

Delight recipients with timely updates, and choose the level of visibility shown on the tracking page.
More on recipient experience

Arriving 12:00 - 12:45
Your driver is out for delivery...

Handled by
QuickShip

Recipient
Leslie Alberts

Address
98 Madison St

Date
May 3, 2024, 12:46

Grow and improve your operations

Add, pause, remove, or reallocate unlimited team members to scale your workforce with ease. Track the data that matters with delivery analytics.
More on scaling your business

“Spoke is a big cost saving for the business, as we’re not wasting time. Everything is on our dashboard. It's improved the business heaps."
Gus Strangis • GM at Northern Motor Group • Australia

Unlock efficiency with the Spoke API

Add stops, create routes, and manage drivers directly via API. Receive events for every stop with immediate updates.
Read the docs

1// Add a stop
2await fetch('/plans/123/stops', {3

Public API

Programmatically add your stops to create and optimize routes, and send them directly to drivers.

Webhook API

Subscribe to events to get notified for each delivery milestone.

Integrations

Connect your Spoke team to Zapier and Shopify to streamline your delivery workflow.

Dedicated support

Get help from our technical team to start using our API. Available for Premium and Expert plans after a minimum annual spend.

Powering over 1 billion deliveries per year

During peak times, that’s over 100 deliveries per second. Couriers worldwide save time and money from depot to doorstep using Spoke Dispatch.

On the day we agreed the FedEx contract, I was looking for apps to help my team manage the high-volume routes, and frankly, it would have been disastrous if I hadn’t found Spoke.
Paul LeBlanc • Founder of KW Delivery

Explore our resources for courier companies

Learn more about last mile management, the state of the industry, and how route optimization can help your courier business.

Frequently asked questions

Do you offer a free trial?

Yes! Try an unlimited version of Spoke Dispatch with a free trial. We'll send you an email reminder before your trial is due to end.

Is Spoke Dispatch easy to use?

Yes. It usually takes dispatchers just a few minutes to learn how to import stops, create routes and send routes to drivers. Thanks to its easy-to-use design, drivers using the delivery app typically require no training and can start making deliveries immediately.

How can Spoke Dispatch save my business time and money?

Spoke Dispatch offers businesses increased efficiency at every stage of the delivery process. From saving dispatchers countless hours route planning or reducing the time drivers spend at a stop, we’ve optimized every last detail of last-mile delivery to save you time and money.

Which plan should I choose?

Our Starter plan is ideal for small teams that need core delivery features with unlimited drivers and team sizes. Upgrade to Premium for more control over your brand, advanced tracking and notifications, and extended proof of delivery. Choose Expert for full operational depth: high-volume deliveries, personalized onboarding, and 5 years of delivery insights.

Do you have an API/Shopify/Zapier integration?

Yes. We offer an API, Shopify, and Zapier integration to make using Spoke Dispatch with your existing software platforms as easy as possible.

Is Spoke Dispatch available in my country/language?

Yes. Our location data is provided by Google Maps, so if Google Maps works where you live, then Spoke Dispatch will work for you.