# Track live activity

## Manage your team, routes, and disputes in real time. Use live feedback to increase successful stops.

34567890123456789011234567890123456789% reduction in operational costs

23456789012345678906789012345678901234% increase in successful attempts

9012345678901234567 hrs per week saved planning routes

> We love Spoke. An intuitive app for our drivers is crucial when making sure that deliveries are handled correctly.
> Sagar Bhat • Founder of Shoot Delivery • Canada

## Monitor activity in real time

Live track your drivers and follow progress as it happens. Get a bird’s eye view of all activity, or zoom in for a closer look at a specific driver, route, or stop.

Avoid surprises with dynamic ETAs. Provide up-to-the-minute accurate timings for Dispatchers and Recipients with responsive delivery arrival times.

Provide visibility to clients. Keep your stakeholders in the loop by inviting them to Spoke Connect, or granting them read-only account access.

Deliver

## Simple and secure delivery

Collect proof of delivery. Scan package barcodes, capture delivery photos, and collect recipient signatures to ensure safe delivery.

- Capture photos
- Request signatures
- Leave in safe place
- Deliver to neighbor

Share stop notes. Drivers and Dispatchers can view and add useful notes to a stop, helping them identify and prevent potential problems.

Scan barcodes to deliver. Make sure that the right item gets to the correct address by scanning package barcodes on arrival.

Provide a 5-star recipient experience. Keep recipients informed and happy with automatic notifications and step-by-step package tracking.

[More on recipient experience](https://spoke.com/dispatch/delight-recipients)

Manage

## Prevent failed delivery attempts

Modify in-flight deliveries. Spot possible issues before they happen, and solve them with minimal disruption to drivers.

- Reassign stops to available driver
- Change stops mid-route
- Factor in re-attempts

## Overview

Tomorrow

Friday deliveries

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Lorenzo Serrano

Esther Howard

Not started • 66 stops • 51.5 mi

Reassign route

Swap route

Start location

186 Lake St

Start time

Default (8:00AM)

End location

186 Lake St

End time

Default (5:00PM)

Maximum number of stops

112

Start location

1528 Southern Blvd

Start time

Default (8:00AM)

End location

1528 Southern Blvd

End time

4:30 PM

Maximum number of stops

150

Ralph Edwards

Esther Howard

Record precise delivery coordinates. Pinpoint the exact location of packages and recover missing items with GPS-enabled geotags.

Overcome delivery issues with analytics. Use performance insights to discover the most common reasons for missed deliveries, and to avoid them in the future. [Learn more](https://spoke.com/dispatch/improve-operations).

## Powering 2500+ courier companies in 60 countries

> Great for route planning and keeping our customers in the loop. I love that our customers can send us an in-flight message when they have to leave unexpectedly, this has been really handy.
> Jim • Company Owner • UK

## Last mile management for courier companies