Better tracking for happier recipients

Everything recipients need to know sent automatically, so drivers deliver first time and your team gets fewer complaints.

• 50% reduction in recipient waiting time
• 96%+ delivery success rate
• 50% fewer inbound queries

Your package is on the way

Your order was delivered!

Handled by

Flash Couriers

Add instructions for driver…

Delivered

11:13 AM

Out for delivery

8:06 AM

Loaded into vehicle

7:44 AM

Delivery scheduled

7:12 AM

The problem

Unhappy recipients create problems that land on your desk.

• Recipients missing deliveries
• “Where is my order?" calls
• Disputes with nothing to show

The solution

Better communication. Fewer missed deliveries. Satisfied recipients.

Keep recipients informed automatically Send branded delivery notifications via SMS or email at key moments: when the route starts, when the driver is close, and when delivery is complete.

Give recipients live visibility into their delivery Share a live tracking link with dynamic ETAs, driver location, and position in queue, so recipients can plan their day and stop wondering where their package is.

Let recipients help themselves Recipients can add delivery instructions directly on their tracking page, so drivers arrive informed and complete deliveries first time.

Fewer surprises at the door mean faster deliveries Let recipients know what’s needed before the driver arrives, like cash on delivery, signature required, or custom access conditions, so nothing slows down drivers.

Smooth delivery for the entire operation

Last mile management for courier companies